Your Warranty, Fully Covered
Every repair and refurbished device from MobiPhone.uk is protected. Here's exactly what's covered, for how long, and how to make a claim.
At MobiPhone.uk we provide warranty cover on our repairs and refurbished devices. Cover is linked to the specific device and customer on our records, and protects against re-occurrence of the original fault and the parts we replaced. It does not cover accidental or liquid damage, and does not transfer if ownership of the device changes.
How long is my warranty?
| Cover | Period |
|---|---|
| Refurbished devices | 24 Months |
| Battery guarantee | 36 Months |
| Repairs (parts & labour) | 24 Months |
| Accidental / liquid damage | Not covered |
Unless otherwise stated, MobiPhone provides repair or replacement services where there is a defect in the materials or workmanship of a product. Liquid and accidental damage are not covered under this warranty.
What's covered
Inherent defects with the parts we installed, and re-occurrence of the original fault on the repair we carried out.
What's not covered
Accidental damage, liquid damage, and any new faults unrelated to the original repair or replaced part.
How to claim
Contact us with your device details and proof of purchase, and our team will arrange the next steps for you.
Need help first?
Not sure if your issue is covered? Get in touch and we'll happily talk it through before you book.
Make a warranty claim
Get in touch with our team and we'll guide you through your warranty claim quickly and clearly.
Contact Us